Gartner Research

Forecast Analysis: Enterprise Communications Services, Worldwide, 2Q15 Update

Published: 17 July 2015

ID: G00277856

Analyst(s): Toni Nygren , Daniel O'Connell , Saija Ahlgren, Vincent Fu, To Chee Eng , Lisa Unden-Farboud , Katja Ruud


Global spending on enterprise communications services will remain relatively flat, with a CAGR of negative 0.8% from 2014 through 2019, to reach $555.9 billion ($614.8 billion in constant U.S. dollars) in 2019.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in the 2Q15 Forecast and Analysis
  • 2Q15 Forecast

Market Impact

  • Main Regional Changes in the 2Q15 Forecast
    • Mature Markets
    • Developing Emerging Markets
    • Emerging Markets


  • Workplace Policies
  • User Preferences
  • Pricing
  • Technology Rollout
  • Firmographics
  • Macroeconomics and Geopolitics

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