Gartner Research

IT's Future Demands Better Professional Effectiveness Skills

Published: 22 July 2015

ID: G00276748

Analyst(s): John Hagerty

Summary

Nontechnical skills are highly valued for IT professionals, yet drastically underdeveloped. Individuals and managers alike must take charge of their own professional effectiveness by developing three essential skills: communication, collaboration and business acumen.

Table Of Contents

Analysis

  • The Future of IT Is Already Here
    • Different Skills and New Ways of Working Are Essential
    • Seven Ways of Working That Are No Longer Appropriate for IT
    • The Top Three Areas for Cultural Improvement
  • IT Needs to Be Effective, Not Just Efficient
    • IT Professionals Must Improve Their Professional Effectiveness
    • Individual Effectiveness Is Essential for Organizational Effectiveness
    • Organizations Should Develop a Professional Effectiveness Program to Institutionalize Nontechnical Skills
  • Keep Pace With Evolving Business Contexts and Trends
  • Improve and Encourage Cross-Disciplinary Collaboration and Effectiveness
  • Pay Attention to Organizational Dynamics, Understand How Mindsets Affect Actions and Look for Ways to Improve Nontechnical Skills
  • Work With HR Partners to Institute a Professional Effectiveness Regimen

Conclusion

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