Gartner Research

Governments Must Address the Risks of Social Media Proliferation on Workforce Management

Published: 22 July 2015

ID: G00280336

Analyst(s): Jeff Vining

Summary

Our original report offered CIOs guidance for balancing proliferating social media tools, while reducing risks to privacy and reputation. This update reflects the rapidly changing norms for digital workplace styles, requiring new strategies, training updates and investments.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Due to increasing demand for digital work styles, government CIOs will now deploy social media and mobile messaging tools more strategically, rather than in a tactical or project-based manner
  • Government CIOs will better tolerate a variety of work styles and tools that facilitate employees' digital work styles, if privacy and security needs are addressed

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