Gartner Research

Forecast Analysis: IT Services, Worldwide, 2Q15

Published: 23 July 2015

ID: G00280340

Analyst(s): Dean Blackmore, Christine Tenneson, Helen Huntley, Morgan Yeates, Susan Tan, Julie Short

Summary

In constant currency, Gartner's 2Q15 forecast shows an increase of 0.1% in growth for 2015 when compared with the 1Q15 forecast. This upgrade in growth is driven largely by the consulting market, in which we see a faster adoption of and greater interest in opportunities around digital business.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • Consulting and Implementation: Digital Business Consulting Services and Security Consulting Services Driving Growth
  • IT Outsourcing: Help Desk Forecast Declines Slowly as Advances in Automation Increase
  • BPO: BPaaS Is Becoming the New Norm for Delivering BPO Services
  • Product Support Services

Assumptions

  • General
    • Buyers
  • Consulting and Implementation
    • Labor Costs
  • ITO
    • Technology
    • Competitive Environment
    • Buyer Demand
  • BPO
  • Product Support Services

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