Gartner Research

Government CIOs Need a Simple Digital Strategy to Lead Change in a Complex World

Published: 24 July 2015

ID: G00278668

Analyst(s): Glenn Archer


Developing a digital government strategy is a significant challenge for government. Reviewing best-practice approaches adopted by a range of jurisdictions can help CIOs craft, structure and promote the importance of a digital strategy to government executives, elected officials and key stakeholders.

Table Of Contents
  • Key Challenges



  • To Gain Broad Adoption and Support for a Digital Government Strategy, Establish a Compelling Reason for Change
  • Use a Three-Way Model to Provide an Easily Understood and Memorable Digital Government Structure

Case Studies

  • Qatar
  • Singapore
  • Denmark
  • Give Ample Weight to Context in Choosing the Approach to Adopting Digital Government Practices

Case Studies

  • OECD
  • Estonia
  • Include an Implementation Plan With Metrics, Time Frames and Review Points in Any Digital Government Strategy Model

Case Study

  • U.S.

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