Gartner Research

Best Practices for Selecting a Managed Private Cloud Service Provider for SAP Hana Production Systems

Published: 29 July 2015

ID: G00275677

Analyst(s): Derek Prior, Gilbert van der Heiden

Summary

Organizations' SAP leaders, especially solution architects and sourcing team members, must be aware of all technical, SLA-related and commercial issues when selecting a managed private cloud service provider for SAP Hana production systems. The cloud delivery model remains immature.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Define the Required Scope of Any SAP Hana Managed Private Cloud Service Precisely
  • Select SAP Hana Enterprise Cloud as a Managed Private Cloud Service to Minimize Risk With Brand-New SAP Hana-Based Solutions
  • Ensure the Completeness of the SAP Hana System Design Proposed by Any Managed Private Cloud Service Provider
  • Pay Particular Attention to the Service Delivery Track Record and the Way That All Application Downtime Is Managed in the Service-Level Agreement for any SAP Hana Managed Private Cloud Service
  • Pay Special Attention to the Service Pricing Model and Cost Penalties Within the Commercial Agreement for Any SAP Hana Managed Private Cloud Service

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