Gartner Research

Best Practices for Selecting a Managed Private Cloud Service Provider for SAP Hana Production Systems

Published: 29 July 2015

ID: G00275677

Analyst(s): Derek Prior, Gilbert van der Heiden


Organizations' SAP leaders, especially solution architects and sourcing team members, must be aware of all technical, SLA-related and commercial issues when selecting a managed private cloud service provider for SAP Hana production systems. The cloud delivery model remains immature.

Table Of Contents
  • Key Challenges



  • Define the Required Scope of Any SAP Hana Managed Private Cloud Service Precisely
  • Select SAP Hana Enterprise Cloud as a Managed Private Cloud Service to Minimize Risk With Brand-New SAP Hana-Based Solutions
  • Ensure the Completeness of the SAP Hana System Design Proposed by Any Managed Private Cloud Service Provider
  • Pay Particular Attention to the Service Delivery Track Record and the Way That All Application Downtime Is Managed in the Service-Level Agreement for any SAP Hana Managed Private Cloud Service
  • Pay Special Attention to the Service Pricing Model and Cost Penalties Within the Commercial Agreement for Any SAP Hana Managed Private Cloud Service

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.