Gartner Research

Hype Cycle for Business Process Management, 2015

Published: 29 July 2015

ID: G00277213

Analyst(s): Bruce Robertson


CEOs are driving their businesses toward digital business. Business transformation and process leaders, including CIOs, must not just investigate, but invest in next-wave capabilities.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Cognitive-Enabled Services (Smart-Machine-Enabled Services)
    • Adaptive Enterprise
    • Operational Intelligence Platforms
    • Business Transformation Office
    • Intelligent-Process Autonomic Services (Smart-Machine-Enabled Services)
    • CSB-Enabled Multienterprise Processes
    • Big Change
    • Process Solution Frameworks
    • EBPA for Strategy to Execution
    • Event-Driven BPM
  • At the Peak
    • Digital Business
    • Digital Business Consulting Services
    • Cloud Business Rule Services
    • Decision Management
    • Design-by-Doing
    • Digitalized Business Processes
    • Event Stream Processing
    • Adaptable Automation (Smart-Machine-Enabled Services)
    • Enterprise-Class Agile Development
    • Automated Business Process Discovery
    • BPM for Customer Service and Support
    • Unstructured Process
    • Intelligent Business Process Management Suite
    • Business Architecture
    • Mobile BPM
    • BPM-Platform-Based Case Management Frameworks
    • Business Process Governance
    • Process Style: Adaptive Case Management
  • Sliding Into the Trough
    • Intelligent Business Operations
    • Multienterprise Business Process Platform
    • Business Process Management in C&SI
    • BPM-Enabled BPO
    • Business Rule Management Systems
    • Organizational Change
    • Process Metrics and Measurement
  • Climbing the Slope
    • bpmPaaS
    • BPM Standards
    • BPM Platform
  • Entering the Plateau
    • BPM Discipline
    • Business Process Competency Center
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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