Gartner Research

Hype Cycle for ICT in Africa, 2015

Published: 29 July 2015

ID: G00277063

Analyst(s): Mbula Schoen , Wm. L. Hahn


As digital transformation continues to be critical to generate new business in enterprises around the globe, this Hype Cycle presents a snapshot of technologies local enterprises in Africa are leveraging to successfully transition to the digital realm.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
    • Interpreting the Hype Cycle Graphics
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Advanced Underserved Area Comms
    • Open Business Model
    • Peer-to-Peer Insurance Business Models
    • Bimodal IT Operations
    • Open-Source Banking Systems
    • Digital Commerce
  • At the Peak
    • Information Governance
    • CSPs as Cloud Services Brokerages
    • Cloud Office
    • Heterogeneous Networks
    • Application Portfolio Management
    • Solar-Powered Mobile Devices
  • Sliding Into the Trough
    • HCM and Social Software
    • Student Retention CRM
    • Big Data
    • Knowledge Management for Customer Service
    • LTE-A
    • Cellular to Wi-Fi Authentication
    • Apps
    • Customer Engagement Center Workforce Optimization
    • Digital Wallets
    • Mobile Health Monitoring
    • On-Site Photovoltaic Solar Power for Data Centers
    • Public Cloud Storage
    • Retail Mobile Payments
    • Video Visits
    • Direct CSP Billing
    • Super Wi-Fi
    • Crowdsourcing
    • Humanitarian Disaster Relief
  • Climbing the Slope
    • Mobile Learning Smartphones
    • Mobile Advertising
    • Digital Magazines
    • Mobile Wireless Payment Systems (for Nonmature Payment Markets)
  • Entering the Plateau
    • E-Visits
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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