Published: 29 July 2015
Analyst(s): Tina T. Tang, Ruby Jivan
Smart machines are evolving at an unprecedented pace and can be harnessed by enterprises to accelerate the digital business journey. Sourcing executives must identify IT and business processes where smart machines can be applied, using a decision framework to optimize cost, quality and scalability.
Smart-Machine-Enabled Services Optimize IT and Business Processes
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