Gartner Research

Critical Capabilities for Web Content Management

Published: 30 July 2015

ID: G00273446

Analyst(s): Jim Murphy , Mick MacComascaigh


The maturity of the Web content management market makes it extremely hard for IT application leaders to differentiate between offerings. Understanding the organization's goals and the desired pace of achievement are critical to choosing the most suitable WCM offering for a particular use case.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Acquia
    • Adobe
    • Automattic
    • CoreMedia
    • CrownPeak
    • EPiServer
    • e-Spirit
    • eZ Systems
    • GX Software
    • Hippo
    • HP
    • IBM
    • Microsoft
    • OpenText
    • Oracle
    • Progress
    • SDL
    • Sitecore
    • Squiz
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Usability
    • Interoperability
    • Engagement Analytics
    • Mobility/Multichannel
    • Content Delivery
    • Personalization
    • Architecture
    • Cloud Capabilities
  • Use Cases
    • Digital Marketing Effectiveness
    • Contextualization of Delivered Experiences
    • Digital Commerce
    • Digital Workplace Initiatives
    • Composite Content Applications
  • Vendors Added and Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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