Gartner Research

Forecast Overview: Consumer Communications Services, Worldwide, 2015

Published: 31 July 2015

ID: G00278631

Analyst(s): Stephanie Baghdassarian, Fernando Elizalde, Amanda Sabia, Neha Gupta

Summary

Consumers have multiple options to communicate across fixed and mobile networks, moving voice traffic to data-based solutions, and increasingly resorting to apps. Strategic planners within CSPs need to take into account the heavy consumer move from fixed to mobile, and from voice to data.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

  • Market Characteristics
    • Fixed Communications Services
    • Mobile Communications Services

Foundational Assumptions

  • Consumer Demand
    • Demographics
    • Macroeconomics
    • Consumer Purchase Preferences and Usage Behavior
  • Technology Provider Supply
    • Technology Roadmap
    • CSP Pricing Strategies
    • Regulation
    • Competitive Environment
    • Adjacent Services
    • Substitution Products

Market Model or Methodology

  • Influencing Factors
  • Consumer Demand
    • Demographics
    • Macroeconomics
    • Consumer Purchase Preferences and Usage Behaviors
  • Technology Provider Supply
    • Technology Roadmap
    • CSP Pricing Strategies
    • Regulation
    • Competitive Environment
    • Adjacent Services
    • Substitution Products

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