Gartner Research

Focus on Four Modes of Influence for a More Effective Supply Chain Organization

Published: 05 August 2015

ID: G00280285

Analyst(s): Ken Chadwick


Successful supply chain leaders devote less attention to attaining a wide span of control and more on influencing the outcomes of the supply chain process. CSCOs, supply chain leaders and strategists should use this research to rethink how they approach their span of influence in the business.

Table Of Contents
  • Key Challenges



  • Orchestrate the Supply Chain as a Set of Processes Using Four Modes of Influence
    • Control: Functions That Report Directly to Supply Chain
    • Guide: When Reporting Relationships Are Indirect (Dotted Line)
    • Collaborate: No Reporting Relationships
    • Align: Governance Structures and Mechanisms
  • Keep Perspective on Your Expectations for Supply Chain Span of Control
  • Shift Your Influencing Model as Your Supply Chain Grows in Maturity

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