Gartner Research

Change Management for Supply Chain Leaders: Start Your Change Communications Plan With a Stakeholder Analysis

Published: 06 August 2015

ID: G00280958

Analyst(s): Ken Chadwick, Dana Stiffler, Pam Fitzpatrick

Summary

Effective change leadership begins with a close look at the needs and interests of all of the people involved in the effort. CSCOs and center of excellence leaders should use this process to identify and analyze their stakeholders as a first step to creating a change management communications plan.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Segment Your Stakeholders Into Three Groups
  • Identify the Change Influencers Within Each Stakeholder Segment
  • Classify Change Participants Into Change Adoption Categories
  • Additional Recommendations for Completing the Stakeholder Analysis for a Change Management Communications Plan

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