Gartner Research

What Business Process Leaders Need to Know About Using Cloud

Published: 06 August 2015

ID: G00281964

Analyst(s): Michele Cantara

Summary

Cloud computing provides business process leaders with a bewildering array of options. We identify the most critical cloud concepts and best practices for successfully using cloud services to achieve business process improvement outcomes.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Don't View Moving Business Processes "to the Cloud" as the End Goal — Instead, Focus on How Cloud Helps Enhance Specific Business Outcomes
  • Take Advantage of Collaborative Process Modeling Tools in the Cloud to Broaden Participation in Process Discovery and Innovation Efforts
  • Identify How Different Types of Cloud Services Provide the Ingredients for the Solutions That Support Your Business Processes
  • Recognize That Many Shades of Gray Separate Public and Private Cloud

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