Gartner Research

WeChat's New Enterprise Offering Brings Opportunities for TSPs but Is Unclear on Reliability

Published: 07 August 2015

ID: G00278066

Analyst(s): Eileen He

Summary

Tencent's WeChat (Weixin) is enhancing its mobile platform with B2E/B2B enterprise solutions. CTOs at traditional software vendors, SaaS vendors and app providers in China should be prepared to support the expanded platform while navigating its pitfalls.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • The rapid growth of WeChat's B2E/B2B enterprise solutions in China will require CTOs at software, SaaS and app providers to make a decision this year on when and how to support the platform
  • WeChat's lack of public transparency around the platform's security and reliability will discourage CTOs in global TSPs from investing in WeChat's enterprise solution
    • A Look at WeChat's SLAs, Privacy and Terms of Service

Appendix

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