Gartner Research

Market Trends: Top Implementation Models for CSP Digital Services

Published: 11 August 2015

ID: G00272590

Analyst(s): Gyanee Dewnarain


The choice of implementation model can determine the success or failure of a digital service. We analyze implementation trends across eight communications service providers to advise CSP business unit leaders on when to build, buy or resell new digital services.

Table Of Contents


Market Trend

  • CSPs Build When Product Is New, Buy to Accelerate Build Process and Partner to Leverage the Power of the Ecosystem
  • M2M/IoT, Rich Media and Cloud Computing Fuel Increase in CSP Partnerships
  • Telstra Launches an Acquisition Spree in Healthcare While Other CSPs Focus on Rich Media and Security Acquisitions
  • Investments Abound in the Area of Commerce, Finance and Payment; Rich-Media Joint Ventures Emerge
  • Overall CSP Considerations for Build, Buy and Partner
    • Build — Overall Considerations
    • Buy — Overall Considerations
    • Partnerships — Overall Considerations

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