Gartner Research

Minimize, Maximize, Optimize: A Framework for Analyzing Application Work

Published: 12 August 2015

ID: G00278018

Analyst(s): Matthew Hotle

Summary

Understanding where application staff spend their time is the first step for application leaders in making sure it's being focused in the right places. This analysis provides a framework and guidance for workload management.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Create a Just-Enough Basic Framework for Time Reporting
  • Minimize the Amount of Time Spent on Administration and Overheads
  • Maximize the Amount of Time Spent on Major Value-Added Activities (Projects)
  • Optimize the Amount of Time Spent on Maintenance and Support

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