Gartner Research

Citizen Development Is Fundamental to the Digital Workplace

Published: 17 August 2015

ID: G00278137

Analyst(s): Jason Wong , Mike West , Chris Howard , Mark Driver


The risks and rewards of citizen development efforts will increase for enterprises through 2020. Effective management by IT and business leaders will be needed to achieve positive impact and avoid negative consequences, as digital enterprises carve out an emerging context for citizen development.

Table Of Contents


  • What Is Citizen Development?
  • Why Is It Emerging Now?
  • What Is the Impact to the Digital Workplace?
  • How to Fully Optimize Citizen Development in the Digital Workplace

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