Gartner Research

Best Practices for Sustained User Adoption of PPM Tools

Published: 17 August 2015

ID: G00276409

Analyst(s): Mbula Schoen

Summary

Poor adoption and sustained use of PPM tools remain key challenges for many organizations. PMO leaders and others implementing the tools must identify and continuously address key adoption inhibitors in a timely and effective manner to derive optimal value from the tool investment.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Institute Organizational Change Efforts Focused on Engaging End Users Before, During and After Implementation to Ensure Sustained Adoption
  • Perform a Stakeholder Analysis to Clearly Identify the User Groups, Tailor Communications That Are Personal and Address the "What's in It for Me" of Each User Group
  • Offer a Variety of Training Options to Accommodate Different Learning Styles
  • Ensure That Senior Management Buy-In for the PPM Tool Is Visible Throughout the Organization
  • Select a PPM Tool That Fits Your Organization's Strategic, Governance and PPM Maturity, and That Addresses Your Immediate Needs, to Ensure Adoption

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