Gartner Research

Apply Strategic Workforce Planning to Digital Workplace Initiatives

Published: 19 August 2015

ID: G00281952

Analyst(s): Helen Poitevin , Matthew Cain


Digital workplace leaders should work with HR and leverage the strategic workforce planning process as a way to evaluate, prioritize and gain support for business-critical strategic investments related to workforce capabilities, technology and the workplace.

Table Of Contents
  • Key Challenges



  • Engage With Business, HR and Facilities Leaders to Start a Strategic Workforce Planning Process
    • Step 1: Understand Business Strategy; Define Value Drivers/Capabilities
    • Step 2: Segment Roles by Impact on Capability Delivery
    • Step 3: Scan the Environment to Identify Key Factors Driving Future-State Scenarios
    • Step 4: Construct Scenarios for the Future State of the Workforce
    • Step 5: Assess the Current State of the Workforce; Define Gaps Against the Future States
    • Step 6: Develop Action Plans to Close Gaps, Monitor Progress and Adjust for Change
  • Build Action Plans Aligned to Strategic Workforce Planning Scenarios
    • Workforce Capability
    • Technology
    • Workplace
  • Set Up an Ongoing Strategic Workforce Planning Cycle to Review, Revisit and Adapt Plans per Changing Business Conditions

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