Gartner Research

Maturity Model for Translation and Localization of Websites and Applications

Published: 21 August 2015

ID: G00219667

Analyst(s): Bill Maskiell, Stephen Charko, Ray Valdes


An increasingly connected economy drives the need for organizations to project their brand, deploy websites and offer applications in multiple languages. We present a maturity model for this process that IT leaders can use to assess their current state and guide future direction.

Table Of Contents


  • Introduction


  • Level 1: Chaotic
    • How to Reach the Next Level
  • Level 2: Repeatable
    • How to Reach the Next Level
  • Level 3: Defined
    • How to Reach the Next Level
  • Level 4: Managed
    • How to Reach the Next Level
  • Level 5: Optimized
    • What to Do Next

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