Gartner Research

Rethinking Employee Performance Management in the Digital Workplace

Published: 25 August 2015

ID: G00289613

Analyst(s): Helen Poitevin , Yvette Cameron


Performance management processes are not "going away," but they are transforming in the digital workplace to support more frequent, contextual and transparent feedback. HR leaders should explore these new approaches and consider their impacts on related processes and talent management applications.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Increased collaboration and transparency in the digital workplace requires re-evaluating traditional performance management systems for more continuous, engaging approaches
  • Changes in performance management practices, such as removing the annual appraisal score, force a rethink of compensation policies, programs and tools
  • Increased performance feedback frequency and gamification will lead to increased usage of individual employee performance metrics

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