Published: 25 August 2015
Summary
Employee demand for choice in mobile and endpoint devices pressures IT leaders to implement BYOD and CYOD programs. Gartner's managed diversity model gives endpoint computing a structured compromise toward end-user device choice while protecting assets and supporting end-user productivity.
Included in Full Research
- Key Challenges
- Recommendations
- Gartner's Managed Diversity Model Changes the Relationship Between IT and the End Users
- Fully Managed Service Offers End Users Full IT Managed Operational and Security Responsibility
- Ownership and Device Choice
- Security Responsibility and Approach
- Support Responsibility and Approach
- End-User Responsibilities and Trade-offs
- Semimanaged Service Gives the User More Device Choice and Responsibility
- Ownership and Device Choice
- Security Responsibility and Approach
- Support Responsibility and Approach
- End-User Responsibilities and Trade-offs
- Exception Service Procures Third-Party Support, but the End User Has All Device Responsibility
- Ownership and Device Choice
- Security Responsibility and Approach
- Support Responsibility and Approach
- End-User Responsibilities and Trade-offs
- Plan and Present Options Using a Managed Diversity Matrix
- BYOA and CYOA Require Additional Planning Outside of Managed Diversity