Gartner Research

Four Steps to a More Personalized Digital Workplace

Published: 26 August 2015

ID: G00280117

Analyst(s): Angela McIntyre, Andrew Johnson


Personalization means offering better technology choices to employees to suit their needs. Digital workplace leaders should deploy video captioning, wearable computers for training, and text-to-speech applications now, and build a sustainable program later.

Table Of Contents
  • Key Challenges



  • Step 1 — Technologies to Deploy Now for a Better Digital Workplace
    • Use Video Captioning to Increase Viewing Flexibility and Boost Understanding
    • Add Wearable Devices to the IT Product Portfolio for Training
    • Add a Voice to Your Company's Website, and Document Content to Extend its Value
  • Step 2 — Watch Emerging Technologies to Add Personalization to Your IT Portfolio in 2017
  • Step 3 — Use a Technology Accessibility Maturity Model as a Proxy for a Broader Technology Personalization Evaluation Project
  • Step 4 — Build a Sustained Program

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