Gartner Research

Survey Analysis: Customers Rate Their Business Intelligence Platform Ownership Cost

Published: 27 August 2015

ID: G00290015

Analyst(s): Cindi Howson , Josh Parenteau, Rita Sallam , Ehtisham Zaidi


BI leaders often focus solely on license metrics when comparing BI platform vendor and analytic tool costs, even though it makes up only a small portion of overall cost of ownership. Here, we compare total three-year BIPOC and its components across vendors, vendor types and deployment sizes.

Table Of Contents
  • The 2015 Magic Quadrant Customer Survey

Data Insights

  • Overall BIPOC Observations
  • License Costs
  • Maintenance and/or Recurring Annual License Costs
  • Initial Implementation
  • Initial Implementation Cost per User for Internal Resources
  • Initial Cost for Infrastructure (Hardware)
    • Ongoing External Service Provider Cost
  • IT FTE Costs
  • Methodology

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.