Gartner Research

Using Benchmarking in High Tech to Move Beyond the Data

Published: 27 August 2015

ID: G00291004

Analyst(s): Virginia Howard, Debashis Tarafdar


This research provides high-tech CSCOs a holistic approach for utilizing data from the Gartner 2015 Supply Chain Benchmark Survey, in conjunction with an assessment of supply chain capabilities and business objectives, to develop actionable insights for improving supply chain performance.

Table Of Contents



  • Quantitative Benchmarks — Understanding the Data
    • Demand Management and Customer Fulfillment Benchmarks
    • Supply Network Design and Operation Benchmarks
  • Qualitative Benchmarking — Beyond the Data
  • Appendix

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