Gartner Research

The Business Case for U.S. Healthcare Payer Core Administrative Application Modernization

Published: 27 August 2015

ID: G00282022

Analyst(s): Constance Sjoquist


U.S. healthcare payer CIOs are running legacy core administrative systems facing obsolescence. They require modernization to meet current and future challenges, including increased demand for personalization, payer/provider risk arrangements and support for transforming to digital business.

Table Of Contents


  • Identify the Key Industry Drivers of Change and Emphasize That Modernization Is Crucial
  • List Key Capabilities Required to Support Industry Changes and Highlight Those That Need Updating
  • Make the Case for Legacy Application Replacement and Secure Executive Support for Modernization
  • Visualize How to Expand Capacity, Capability and Cost Savings

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