Gartner Research

Payers' Core Administrative Processing Systems Enable the Transformation to Digital Business

Published: 31 August 2015

ID: G00282023

Analyst(s): Constance Sjoquist

Summary

U.S. healthcare payer CIOs need to transform their core administrative processing technology from process-driven to digitally enabled to support the progression of becoming a digital business.

Table Of Contents

Analysis

  • Work With Your Business Peers to Create a Vision for the New Payer Digital Business Model
  • As You Embrace the Digital Business Model, Look Beyond Efficiency Gains of Your Core Administrative Processing Systems, and Enable Opportunities to Transform Products and Services and to Maximize Outcomes and Revenue
  • Demonstrate How Your Transformative Core Administrative System Will Meet the Needs of a New Generation of Digitally Expectant Consumers, Providers, Purchasers and Regulators

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