Published: 09 September 2015
ID: G00279285
Analyst(s): Penny Gillespie , Sandy Shen , Jason Daigler , Gene Alvarez , Chris Fletcher
Customer-centric digital commerce technologies are front of mind for IT leaders supporting digital commerce in 2015. Gartner clients are seeking technologies and solutions to engage in relevant interactions with the right customers — wherever, whenever and however they prefer.
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