Gartner Research

Forecast Overview: IT Outsourcing, 2015 Update

Published: 09 September 2015

ID: G00278732

Analyst(s): Douglas Toombs , Allie Young , Helen Huntley , Ed Anderson , Gregor Petri , Gianluca Tramacere , Dean Blackmore

Summary

Through 2019, IT outsourcing providers will evolve offerings to provide bimodal and highly automated capabilities to meet demands of a changing landscape and business digital pressure. Users will struggle to keep up with change and will favor providers delivering efficient and effective solutions.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

  • Infrastructure Outsourcing
  • Application Outsourcing
  • Cloud Services
  • ITO Market Taxonomy

Foundational Assumptions

  • Service Provider Financial Performance and Guidance
  • Buyer Demand for Efficiency/Cost, Enhancement and Transformation
  • Evolving ITO Business/Delivery Models
  • Digital Business and Bimodal IT
  • ITO Contract Signings, Patterns and Life Span

Market Model

  • Forecast Components
    • ITO Segment Analysis
  • Influencing Factors
    • IT Services Historic Market Size and Segmentation
    • Service Provider Financial Performance and Guidance
    • User IT Services Spending/Purchasing Trends
    • CIO and CFO IT Budget Data
    • Economic, Political and Labor Data/Conditions/Policies
    • ITO Contract Signings, Patterns and Life Span
    • Evolving ITO Business/Delivery Models
    • Buyer Demand for Efficiency/Cost, Enhancement and Transformation
  • Connections
    • Economic, Political and Labor Data/Conditions/Policies > Service Provider Financial Performance and Guidance
    • Economic, Political and Labor Data/Conditions/Policies > CIO and CFO IT Budget Data > User IT Services Spending/Purchasing Trends
    • CIO and CFO IT Budget Data > ITO Contract Signings, Patterns and Life Span > User IT Services Spending/Purchasing Trends
    • Economic, Political and Labor Data/Conditions/Policies > Buyer Demand for Efficiency/Cost, Enhancement and Transformation > Evolving ITO Business/Delivery Models

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