Gartner Research

Focus Your SAM Tool RFP on Six Requirements for Best Results

Published: 10 September 2015

ID: G00279654

Analyst(s): Hank Marquis

Summary

Expanding SAM tool capabilities complicate the RFP process. Understanding which of six critical SAM requirements to prioritize — and how to prioritize them — provides I&O leaders and their teams a roadmap for choosing the best product.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Distinguish Between Tools Based on Gartner's Six Critical SAM Requirements Using a "Must, Should, Could, Won't Have" (MoSCoW) Analysis
    • Six Critical SAM Tool Requirements
    • MoSCoW Analysis
    • Pass/Fail Criteria Before the RFP
    • Weighted Criteria for the RFP
    • Weighting Tips and Tricks
    • Recommended Actions
  • Include Use Cases in the RFP Describing What You Need a SAM Tool to Do, Why, When and for Whom
    • RFP Use-Case Example
    • Recommended Actions
  • Use a Mix of Directive and Nondirective RFP Questions Instead of Checklists to Ensure Vendors Explain How Their Tool Meets Your Needs
    • Essay-Based Responses
    • Recommended Actions

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