Gartner Research

Research Roundup: How CSPs Can Succeed in the Internet of Things

Published: 10 September 2015

ID: G00275117

Analyst(s): King-Yew Foong


Communications service providers' interest in the Internet of Things is rising as they seek to grow revenue and maintain relevance to their enterprise customer base. CSP business leaders can leverage the Gartner research here for insight and advice on how to effectively capture IoT opportunities.

Table Of Contents


Research Highlights

  • A Successful IoT Initiative Starts With Adopting Appropriate Strategic Positioning
  • IoT Market Opportunities Require CSPs to Offer Services Beyond Connectivity
  • CSPs Have to Develop New Capabilities Around Their IoT Initiatives
    • Consulting and Professional Services
    • Security Capabilities
    • Innovation Management
  • Deep Knowledge of Industry Verticals Is Required
  • CSPs Have to Strengthen Their Sales Capabilities
  • CSPs Have to Invest in Network Technology and IT

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