Gartner Research

Market Trends: Managed Content Services for the IT Side of Printing

Published: 17 September 2015

ID: G00279020

Analyst(s): Ken Weilerstein

Summary

Customers looking beyond the basics for help with common printing infrastructure pain points may be disappointed to find an incomplete set of services that vary in breadth and depth. Strategic planners for MCS providers should ensure they have a complete set of services.

Table Of Contents

Introduction

Market Trend

  • Market Presents Selective Opportunities for Providers
    • What Is the IT Side of Printing, and How Is It Related to MCS?
    • The Opportunity
    • Printer Server and Printer Driver Consolidation and Maintenance
    • IT Side of Printing and Managed IT Services
    • Printer Security
    • Integration of Printing With Business Systems
    • Mobile and Thin-Client Printing
  • Market Structure Trend
    • IT Side of Printing Coexists With Other Established Services
  • Buyer Trend
    • Buyers Are Expecting More From Their MPS Providers

Vendors to Watch

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