The unified communications market will grow from $40.9 billion in 2014 to $42.4 billion by 2019, fueled by demand for cloud-based services as organizations digitalize their business workflows. The highest growth will come from emerging markets in Asia/Pacific and Africa.
- Companion Documents
- End-User Trends
- Technology Provider Trends
- (End-User) Demand Assumptions
- Delivery Model
- Enterprise Purchase Preferences
- Workplace Policies
- Replacement Cycles
- Features and Service Types
- Business Sentiment
- (Provider) Supply Assumptions
- Provider Technology/Service Offerings
- Competitive Environment
- Adjacent and Value-Added Services
- Business Model Transitions
- Channel Strategies
Market Model or Methodology
- Forecast Components
- Telephony Forecast
- Conferencing Forecast
- Group Video System Forecast
- Premise-Based Video Infrastructure Forecast
- Influencing Factors
- Macroeconomics and Geopolitics
- Summary of Key Connections
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