Gartner Research

Report Highlight for Market Trends: Digital Government Offerings That Engage Citizens and Build Long-Term Sustainability Will Differentiate Providers

Published: 02 October 2015

ID: G00292519

Analyst(s): Anurag Gupta

Summary

Strategic planners for technology and service providers that are targeting digital government opportunities must focus on cloud-based CRM and partner with design/behavioral insight firms. Governments consider transparency and accountability as key traits of open-data initiatives.

Table Of Contents

Objective

Report Highlight

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