Gartner Research

Avoid DevOps Disappointment by Setting Expectations and Taking a Product Approach

Published: 06 October 2015

ID: G00280974

Analyst(s): Ian Head, Tapati Bandopadhyay, George Spafford


For your DevOps initiative to raise service quality, increase collaboration and show business value, IT operations leaders must ensure that sponsors understand their role in the new methods. That collaboration is at the heart of these methods, and that improvement is part of the team DNA.

Table Of Contents
  • Key Challenges


  • Are We Doing DevOps Now?


  • Business Sponsors Buy In to the Total Package
  • Have Balanced Expectations of the Benefits
  • Communicate Your Successes
  • Attract People to the DevOps Community; Don't Force Them to Join
  • Think "Products" and "Product Teams," Rather Than "Projects"
  • Evolution Is Part of Your DevOps Practice
  • The Bottom Line

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