Gartner Research

Forecast Analysis: Unified Communications, Worldwide, 3Q15 Update

Published: 07 October 2015

ID: G00281044

Analyst(s): Megan Fernandez , Daniel O'Connell , Mika Rajamaki, Scott Morrison, Tom Eagle


Global spending on unified communications will grow at a 0.7% CAGR from 2014 through 2019 to reach $42.4 billion in 2019, driven by Web conferencing and cloud service adoption.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • 3Q15 Forecast and Analysis
    • 3Q15 Forecast

Market Impact


  • Technology Provider Trends
  • Features and Service Types
  • User Preferences
  • Pricing
  • Macroeconomics and Geopolitics

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