Gartner Research

Innovation Insight: Insurance Billing and Collections Management Solutions Support Customer Centricity

Published: 07 October 2015

ID: G00273108

Analyst(s): Juergen Weiss

Summary

Billing and collections management solutions support new products and services that drive the digitalization of core business processes in insurance. Insurance CIOs need to choose from among stand-alone applications and suite components, as well as on-premises or cloud-based deployment options.

Table Of Contents

Analysis

  • Definition
  • Description
  • Benefits and Uses
    • Adoption Rate
  • Risks
  • Evaluation Factors
  • Recommendations
  • Representative Providers

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