Gartner Research

Powering Business Development at PostNord with an API Platform

Published: 07 October 2015

ID: G00293051

Analyst(s): Dave Aron, Lee Weldon, Graham Waller

Summary

The CIO at PostNord is evolving the traditional role to add ownership of customer-facing systems functionality and digital experiences. With this strategy, he is leading the design of a business development API platform, along with a new organization that has greater capacity and better processes.

Table Of Contents

Case Study

  • Moving Beyond CIO to a Digital Business Leader Role
  • Leading by Example to Obtain Funding and Create a New Team
  • Creating a “North/South” API Platform
  • Adding a Logistics Lab to Provide Micro-innovation Capability

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