Gartner Research

Huis Ten Bosch’s Hen-na Hotel in Japan Provides a Glimpse into the Digital Future

Published: 07 October 2015

ID: G00293050

Analyst(s): Dave Aron , Lee Weldon , Graham Waller


Japan’s hotel industry is suffering from too much demand, creating an environment of skyrocketing accommodation expenses for both foreign and domestic travelers. Huis Ten Bosch therefore decided to use digitalization to build a hotel based on boosting productivity and lowering costs.

Table Of Contents

Case Study

  • Boosting Productivity and Lowering Costs with Digitalization
  • A Hotel That Learns

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