Gartner Research

Toolkit: A Skill Template to Create a Sustainable Staffing Model for BPM

Published: 08 October 2015

ID: G00290739

Analyst(s): Samantha Searle

Summary

BP directors struggle to upskill the BPM team to deliver business value from BPM projects. This Toolkit provides a tiered skills model to identify the right combination of skills and expertise level needed for BPM projects, and to establish a career path for BPM practitioners in the organization.

Table Of Contents

When to Use

  • Build Up Your BPM Competence With a Tiered Skills Model to Move From Isolated Projects to Transformative Business Outcomes
  • Start by Employing Advanced Skills to Create a Foundation of Experts
  • Determine the Right Level of Expertise for Each BPM Role
  • Determine How Many Skilled BPM Practitioners You Need to Support Planned BPM Projects

Downloadable Attachments

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.