Gartner Research

Toolkit: A Skill Template to Create a Sustainable Staffing Model for BPM

Published: 08 October 2015

ID: G00290739

Analyst(s): Samantha Searle


BP directors struggle to upskill the BPM team to deliver business value from BPM projects. This Toolkit provides a tiered skills model to identify the right combination of skills and expertise level needed for BPM projects, and to establish a career path for BPM practitioners in the organization.

Table Of Contents

When to Use

  • Build Up Your BPM Competence With a Tiered Skills Model to Move From Isolated Projects to Transformative Business Outcomes
  • Start by Employing Advanced Skills to Create a Foundation of Experts
  • Determine the Right Level of Expertise for Each BPM Role
  • Determine How Many Skilled BPM Practitioners You Need to Support Planned BPM Projects

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