Gartner Research

Revive Knowledge Management With the Digital Workplace

Published: 08 October 2015

ID: G00289855

Analyst(s): Karen Hobert

Summary

The digital workplace is changing how intellectual assets are delivered to the enterprise, transforming how employees work with each other and the way in which knowledge is generated and shared. All of this disruption leaves IT leaders asking, does knowledge management still matter?

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • IT leaders continue to seek content-focused technology solutions, leaving critical people and contextual aspects of knowledge management unsupported
  • Recommendations:
  • Emerging technologies associated with the digital workplace are creating opportunities to advance the people, collaboration and contextual aspects of knowledge management, causing IT leaders to rethink technology-focused strategies
  • Recommendations:

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