Gartner Research

Forecast Analysis: Enterprise Communications Services, Worldwide, 3Q15 Update

Published: 12 October 2015

ID: G00291743

Analyst(s): Toni Nygren, Katja Ruud , Vincent Fu, Saija Ahlgren, Lisa Unden-Farboud


Global spending on enterprise communications services will decline, with a compound annual growth rate of negative 1.1% from 2014 through 2019, to reach $549.0 billion ($603.4 billion in constant U.S. dollars) by 2019.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in 3Q15 Forecast Update and Analysis
  • 3Q15 Forecast Update

Market Impact

  • Global Market
  • Main Regional Changes in the 3Q15 Forecast
    • Mature Markets
    • Developing Emerging Markets
    • Emerging Markets


  • User Preferences
  • Enterprise Purchase Preferences
  • Pricing
  • Competitive Environment
  • Adjacent and Value-Added Services

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