Gartner Research

Supply Chain Guide to Implementing and Using Metrics

Published: 12 October 2015

ID: G00291937

Analyst(s): Debra Hofman


Effective use of supply chain metrics remains elusive for many companies. Here we provide a summary of Gartner research to help COE executives assess their maturity, plan their implementation journey, and analyze data to identify and prioritize improvement initiatives.

Table Of Contents


Research Highlights

  • Assess Maturity
    • "Gartner Supply Chain Performance Management and Metrics Maturity Model"
    • "Supply Chain Metrics: Become an Excellence Addict"
  • Plan and Take the Implementation Journey
    • "Implement the Hierarchy of Supply Chain Metrics With a Performance Management Architecture"
    • "Best Practices in Supply Chain Measurement: Pfizer Rises to the Challenge"
  • Analyze and Use Metrics
    • How to Use Interdependencies to Turn Metrics Data Into Action
    • "Align Supplier (Manufacturer) and Retailer Metrics to Enable Effective Collaboration"
    • "Five Steps to Best Practices in Supply Chain Benchmarking: From Numbers to Action"
    • "Setting Supply Chain Targets: What Does Good Look Like?"

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