Gartner Research

Technology Insight for IT Vendor Performance Management Tools

Published: 23 October 2015

ID: G00276487

Analyst(s): Joanne Spencer, Magnus Bergfors, Christopher Ambrose

Summary

The market for IT vendor performance management tools is vaguely defined, with solutions coming from a wide range of software and service vendors. These tools can offer more to IT vendor management leaders than manual tracking, but the nascent market poses challenges to justifying the investment.

Table Of Contents

Analysis

  • Definition
  • Description
  • Benefits and Uses
  • Risks
  • Evaluation Factors
  • Other Vendor Performance Management Technology Alternatives
  • Recommendations
  • Representative Providers

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