Gartner Research

Comparing Five Tools for Managing Mobile Access to Exchange Online (Office 365)

Published: 23 October 2015

ID: G00277134

Analyst(s): Mark Cortner


When implementing Office 365, technical professionals must plan for mobile access. IT should take a managed diversity approach and, at a minimum, replace ActiveSync with MDM for Office 365. IT should also weigh the pros and cons of tools such as Microsoft's Intune/EMS or third-party EMM solutions.

Table Of Contents



  • Position Statement
  • Problem Statement
  • Basics of Mobile Management
  • Managing Mobile Access to Exchange Online
  • Capabilities and Limitations of Mobile Management Tools for Exchange Online
    • ActiveSync
    • Microsoft Mobile Apps — Outlook
    • Mobile Device Management for Office 365
    • Microsoft Intune and Enterprise Mobility Suite
    • Third-Party Enterprise Mobility Management Solutions
  • What to Expect in the Future From Microsoft for Managing Mobile Productivity


  • Identify Mobile Management Requirements and Assess by Role
  • Augment Use of ActiveSync With MDM for Office 365
  • Link Office 365, Mobility and Mobile Productivity Strategies
  • Plan for Ongoing Change With Microsoft's Mobile Management Tools

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