Gartner Research

Stop Thinking About People and Politics to Focus on Strategic Organizational Design

Published: 26 October 2015

ID: G00280287

Analyst(s): Ken Chadwick


Designing organizations is complicated, and leaders are challenged in two key areas: focus and intent. Chief supply chain officers and heads of COEs should use this research to guide them in developing organization blueprints, the first critical step of the organization design process.

Table Of Contents
  • Key Challenges



  • Begin Any Organizational Design Process With an Analysis of the Current State, Strategy and Objectives You Are Targeting and a Diagnosis of the Gaps to Success
    • Understand the Structure, Strategy and Objectives
    • Diagnose the Problems
    • Failure to Diagnose the Problems Can Make Things Worse
  • Outline the Core Design Principles to Specify What Is Important, to Ensure a Successful Supply Chain Organizational Structure
    • Capture Assumptions and Provide a Point of Consensus
    • Develop a List of Design Principles
    • Provide a Point of Measurement
  • Develop a One-Page Organization Blueprint That Shows the Relationship of Supply Chain Functions, Enabling Capabilities and Service Delivery Across the Enterprise
    • Use Blueprints to Show Steps
    • Use Blueprints to Help You Take the Next Step

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