Gartner Research

Business Moment: Cognitive Virtual Sourcing Agents Expedite Emergency Plant Maintenance

Published: 27 October 2015

ID: G00280246

Analyst(s): Kristian Steenstrup , Ruby Jivan


Business moments will become the building blocks of improved business processes as the lines between physical and virtual worlds blur. Here, we show IT sourcing and procurement leaders how cognitive technology embedded in sourcing and procurement processes can expedite services to stakeholders.

Table Of Contents


  • Digital Business Provides the Potential for Numerous Business Moments
  • Example: Using Virtual Cognitive Sourcing and Procurement Agents to Expedite Emergency Maintenance
  • Implications of This Business Moment
  • What Is Digital Business?

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