Gartner Research

Practical Tips and Tricks That Simplify Your Identity Governance and Administration Deployment

Published: 29 October 2015

ID: G00273298

Analyst(s): Lori Robinson


IGA deployments have a reputation for being difficult, expensive and time-consuming. But organizations should not concede defeat! IGA deployments can succeed. In this assessment, Gartner provides a summary of best practices to help IAM teams simplify IGA deployments and find success.

Table Of Contents


  • Planning
    • Treat IGA as a Program, Not a Project
    • Establish Effective IAM Program Governance
    • Engage the Business
    • Document Business Requirements and Use Cases Before Selecting Technology
  • Product Selection
    • Don't Get Caught Up in Vendor Hype
    • Understand the Vendor's Path to Market
    • Focus RFP on Differentiating Requirements
    • Conduct a Use-Case-Driven Proof of Concept
    • Assess the Community Surrounding a Vendor
    • Understand That Selecting an Implementation Partner Is Equally as Important as Selecting a Vendor
    • Don't Assume That Your Current Vendor Is Your Future Vendor
  • Product Deployment
    • Don't Eat the Whole Elephant: Phase the Deployment
    • Aim for Quick Wins
    • Determine Metrics for Success — Early
    • Get a Jump-Start
    • Understand Interdependencies
    • Minimize Customizations
    • Take a Balanced Approach to Automation: Less Is More
    • Focus On User Experience
    • Avoid Access Certification Fatigue
    • Manage and Govern Your Data
    • Embrace the Cloud
  • Strengths
  • Weaknesses


  • Realize That Planning Is Key to Success
  • Select the Right Product for the Job
  • Take a Pragmatic Approach to Implementation

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