Gartner Research

China Summary Translation: WeChat's New Enterprise Offering Brings Opportunities for TSPs but Is Unclear on Reliability

Published: 30 October 2015

ID: G00292498

Analyst(s): Eileen He


Tencent's WeChat (Weixin) is enhancing its mobile platform with B2E/B2B enterprise solutions. CTOs at traditional software vendors, SaaS vendors and app providers in China should be prepared to support the expanded platform while navigating its pitfalls.

Table Of Contents



WeChat's New Enterprise Offering Brings Opportunities for TSPs but Is Unclear on Reliability

  • Impacts
  • Recommendations


Impacts and Recommendations

  • The rapid growth of WeChat's B2E/B2B enterprise solutions in China will require CTOs at software, SaaS and app providers to make a decision this year on when and how to support the platform
  • WeChat's lack of public transparency around the platform's security and reliability will discourage CTOs in global TSPs from investing in WeChat's enterprise solution
    • A Look at WeChat's SLAs, Privacy and Terms of Service


Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.